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Shipping & Returns

Shipping Information:


Products are shipped by FedEx or USPS in the Continental USA. Pallet size orders will be shipped by common carrier.

Cost of express shipments or shipments outside of the Continental USA are greater. Parcel Post to P.O. Boxes may be more expensive. Overnight, 2nd day or 3rd day express shipments are available at additional costs. Call Cherchies Customer Service at 1-800-644-1980 for details.

(Shipping charges apply to each shipping address.)

Continential US Shipping Charges
$0.00 to $9.99 $4.95
$10.00 to $24.99 $6.95
$25.00 to $39.99 $9.95
$40.00 to $74.99 $11.95
Over $75.00 FREE

 

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

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Customer Reviews

  • Cherchies Champagne Mustard is a "must have condiment" if you are a cook, (serious or not), as it goes with just about everything, The champagne of Champagne Mustards. Toni C.
  • I love everything I've had from Cherchies but the Hot Banana Pepper Mustard is the best! Heather W.
  • Friendly customer service and tasty soups. Carol M.
  • The split pea and ham soup is so easy to prepare and it tastes JUST like homemade! Joanne R.

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